Why Choose NG Platinum Homes for Remodeling?

One-Stop-Shop

As a true design and build remodeling company, we offer our customers unparalleled quality and service. At NG Platinum Homes, everything from design conceptualization to material selection to the finished product is done entirely in-house—no more tracking down third-party contractors and vendors! We take the stress out of the remodeling process for you by coordinating every aspect of your project between our design and installation teams, and we ensure 100% customer satisfaction long after a project is complete. We design it, we build it, and we guarantee it!

Experience

Our wonderful praise and reviews are built from a talented team and many years of hands-on kitchen and bathroom remodeling experience. From small traditional powder rooms to large, spa-like bathrooms with built-in wet bars, we’ve done it all! With the broad and varied range of experience our team pulls together, no project is too big (or too small!) for our skillset.

Reputation

In a saturated industry that is known to have people who pose as professional, we rely on our reputation to propel us above our competition. As a high rated remodeler based on Google and Angi, we strive to continue our trend as the most professional and skilled remodeler in Houston and Dallas area by ensuring 100% satisfaction for every customer, on every project, 365 days a year.

Our Team

Our team is truly what sets up apart from other remodelers in Houston and Dallas area. With experienced and licensed architects, designers, technicians, and tradesmen, we offer a full, in-house professional skillset that allows us to manage a project entirely under NG Platinum Homes care, from the initial estimate to the final touch up. We also offer frequent training seminars for our designers, master plumber, electrician, carpenters and tile installers so our NG Platinum Homes team is always prepared for the next level of expertise.

Customer Service and Communication

Excellent communication is the basis of every project, from the initial site visit to long after we’ve packed up our tools and bid you adieu. We are available 24 hours a day, 7 days a week by phone, email, or text to answer any of our customer's questions or concerns, no matter the size of the issue. Quick to respond, fast to act, and considerate of your schedule, our NG Platinum Homes team will work to find a solution in the most efficient and convenient way for our clients!

Our Partners

We know quality, but we also know everyone has a budget. At NG Platinum Homes, we work directly with well-known and highly respected manufacturers like GE Appliances, Kohler, Sub Zero Appliances, Thermadoor Ferguson Plumbing Fixtures, Daltile Tile, Porcelainosa Tile, and many more to ensure you get the highest-quality materials at a competitive price. And with our showroom, we have direct access to the top-rated industry brands of plumbing fixtures, tiles and quartz countertops, saving you time and money by eliminating trips to multiple third-party suppliers.

Warranty

At NG Platinum Homes, we believe top-quality customer service begins with the first phone call—and we don’t stop there. We at NG Platinum Homes believe the true measure of integrity is how a company treats its clients after the job is done; therefore, we guarantee our customer’s needs are met from the moment they make their initial call to long after the project is complete. That’s why we offer our Premium Client Care Warranty: because a job well done simply does not meet our standards. Our Premium Client Care Warranty exceeds industry warranty standards and ensures that both our customers and our contractors understand our high standards for responsibility and accountability in every project.

The NG Platinum Homes Premium Client Care Warranty, built from our constant focus on customer satisfaction, is one of the strongest in the nation. Communication is key, and in addition to doing everything we can, to guarantee your project runs smoothly, we make sure to keep you informed in detail throughout the remodeling process. At NG Platinum Homes, we pride ourselves on bringing happiness to all our customers. Our written warranty is a guarantee that we will be there for our customers long after the project is complete to ensure they’re satisfied with our work.

The following is a summary of what our Premium Client Care Warranty covers. Full details are made available upon contract initiation and upon request.

5 YEAR WARRANTY

NG Platinum Homes is one of the most reliable and respected design and build firms in Houston and Dallas area. We commit to producing high-quality work that will stand the test of time. Therefore, NG Platinum Homes guarantees against latent defects in construction or workmanship for a period of five (5) years after completion of every project.

4 YEAR WARRANTY

NG Platinum Homes uses only top-quality material for our design build projects. We commit to solving any issues that may arise concerning materials used in our projects for up to four (4) years after the completion of a project. Should issues arise, NG Platinum Homes will contact our suppliers from the time of the construction and obtain any manufacturers’ warranties. Should a manufacturer need to repair or replace an appliance, manufactured component, equipment, or material as per their warranty/warranties, NG Platinum Homes will assist with coordinating the process. Though NG Platinum Homes has no legal obligation to assist in repairs related to manufacturers’ defects, NG Platinum Homes may, at our discretion, also provide customers with the construction labor related to the relevant repair or replacement without charge.

2 YEAR WARRANTY

The required standard “One Year Expressed Limited Warranty” (also known as the “Fit and Finish Warranty”) is an industry standard. At NG Platinum Homes, we hold ourselves and our trade contractors to a higher standard. Therefore, we double the time of the required warranty to TWO (2) YEARS to demonstrate our responsibility and accountability to our clients for every project we undertake.

Commitment to Quality

Why is NG Platinum Homes Dallas and Houston's  #1 remodeling company? Because we execute only the highest-quality work! This means not only adhering to our clients' schedules and budgets, but providing them with beautiful, award-winning homes. Each phase of the installation is handled by your personal project manager who inspects the work to ensure it meets our exceptional standards. Our clients don't just like us and our workmanship – they love us! Hear it from them on our reviews page!

License and Insurance

NG Platinum Homes is fully insured and carries all licenses to conduct business in Dallas, Houston and Breckenridge Colorado. Yes we are licensed in Colorado, one of the strictest states in residential building in the country however we do not operate in Colorado at the moment and are not planning to do so in the future, we passed our license test in Colorado to show our clients what we are made out of, as a Colorado builder's license is the gold standard in residential construction.  We adhere to all state, federal, and local codes to ensure every job is done correctly and that our customers are always protected.

Areas We Serve

NG Platinum Homes is proud to serve all of DFW and Houston and surrounding counties. Those are Dallas, Collin, Tarrant and Denton county in DFW and Harris, Ft.Bend and Montgomery county in Houston area. We have experience working in a wide variety of homes, including condos, high rises, and large suburban houses.